Meet Team TLC
"My childhood dentist served as a positive example of the kind of professional I wanted to be. His love for people and his work served as the encouragement I needed to pursue dentistry in college. Ten years later, I know that dentistry is the sum of my interests, gifts and abilities.
"As a dentist, I'm able to improve appearance, self-esteem and overall health for my patients. I also have a unique opportunity to change people's perceptions of dentistry. With kindness, respect and good communication – along with gentle treatment techniques - I can help make dental care a positive experience for you.
"I also believe in educating and empowering my patients. Taking charge of your dental health can improve your quality of life, for the rest of your life. Helping you in this way is what makes dentistry so meaningful to me. There is no other profession of which I would rather be a member."
DMD: Southern Illinois University School of Dental Medicine,
Alton
BS: Biology, Southern Illinois University, Edwardsville
Member: American Dental Association, Illinois State Dental Society, Madison
District Dental Society
Volunteer: Elementary school dental hygiene program
“I believe that personal attention, individualized care to address your specific needs, and professional excellence are very valuable in any area of healthcare. At Dentistry With TLC, I make this my priority and look forward to welcoming you to our dental family.”
“The face of dentistry is rapidly changing, and I know that with advancements in techniques, patient education and awareness, an emphasis on prevention, open communication, and kindness, I can help make your dental care comfortable while providing you with the highest quality of care.”
“Dentistry is unlike any other profession because it provides the opportunity to improve the dental health and overall health of my patients while at the same time, build confidence and self-esteem as we work together to create and maintain a beautiful, healthy smile. Perhaps, even more importantly, I enjoy the meaningful relationships I form with the patients and families that I care for and am honored to be their family dentist.”
DMD: Southern Illinois University School of Dental Medicine,
Alton
BS: Psychology, Baylor University, Waco, Texas
Volunteer: Elementary school dental hygiene program and Mobile Dentists
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Dr. Parker graduated from SIUE in 2003 with a Bachelor of Science degree in biology focusing on biomedical sciences. Dr. Parker also minored in Biochemistry. Following this, he attended the Southern Illinois School of Dental Medicine where he graduated with a Doctor of Dental Medicine degree in June of 2007. During his time there Dr. Parker treated patients of all ages while volunteering his time to visit nursing homes as well as treating children during the “Give Kids a Smile” program.
Dr. Parker enjoys spending time with his family and friends. When he is not practicing, Dr Parker enjoys playing golf, traveling, painting and sketching. Dr. Parker’s favorite pastime continues to be playing the guitar. He has played in various settings and many different styles. Dr. Parker has also played in several concerts with his local church’s band and has played with the church’s worship group.
“While growing up, I was surrounded by friends and family who were afraid of the dentist. Their horror stories inspired me to follow the profession and make a place where people could feel comfortable while being treated. It is extremely important to me that my patients are calm and comfortable whenever they visit me. I am thrilled to be able to practice at an office like Dentistry with TLC, where these concerns are shared.”
Our staff is the most highly trained in the field. Knowing basic dental skills is not good enough at Dentistry with TLC. For the comfort and health of our patients we require the best from our staff. Staff members that do not perform up to Team TLC standards are now working at other dental offices in our area.
All of our chair side assistants have demonstrated mastery of the following skills by earning 100 percent on written and practical testing in each of these areas; Zoom 2 whitening, composite fillings, CEREC design, lab work, topical placement, Invisalign, digital x-rays, intra oral photos, digital photos, CAESEY educational system, Lumineers, bleaching tray fabrication, denture hard relines, patient education, sedation assistance, denture and partial soft relines, temporary crown fabrication, impression making, implant assisting and paperwork. Not only are TLC assistants highly trained, they have been chosen to be a part of Team TLC because of their exceptional concern for the comfort of our patients.
All of our office staff members have demonstrated mastery of patient relationships both in the office and over the phone. These Team TLC members have completed extensive audio and video training of proper business techniques. Staff members that answer the phone are regularly tested on their friendliness and helpfulness towards patients. At Dentistry with TLC you will be greeted with a smile when you come into the office, and when you call on the phone.
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Number of years at TLC: 2
Most satisfying aspect of your job: “Having a successful business that is based on helping people. Having a wonderful staff to work with and direct.”
Funniest incident at TLC: “We have a drawer that I keep chocolate in for the staff to snack on during breaks. One time I opened a big bag of chocolate candy bars and dumped it in the empty drawer and all the assistants within ear-shot came running like hogs to the hog trough. I say that affectionately, of course.”
Most challenging aspect of your job: “Dealing with patients who sometimes can’t afford treatment and trying to find a way to help them.”
Something you wish people knew about Dentistry with TLC: “Out of 22 employees only 5 are men. And Dr. Smith’s curls are not natural.”
Advice you would give a person looking for a dentist: “Dentists are not commodities. Some dentists are more talented than others. You want to find the most talented. When dealing with dentistry you get what you pay for. Don’t let price be your only guiding factor.”
What did you think of Dentistry with a Heart Day?: “We have the greatest employees in the world. Everyone was on board when we presented the idea of Dentistry with a Heart Day to our team and asked them if they would donate their time and skills to help our community. A couple people agreed to volunteer even though August 10th was their birthday! I know I am blessed to work with such a wonderful group of talented and caring professionals. Dentistry with a Heart Day probably touched my heart more than anyone we were able to help. The true success of the day was watching God work in the lives of our patients, volunteers and us while meeting the needs of people.”
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Number of years at TLC: 1
Most satisfying aspect of you job: “I can help patients by treating their disease and educating them so they can care better for themselves.”
Funniest dental incident at TLC: “I had my foot on my Pizzo (instrument used to clean teeth) pedal without knowing it and the entire time my patient was getting sprayed with water. Luckily he said he enjoyed the cool down. I was embarrassed.”
Most challenging aspect of your job: “When there’s more than one patient needing my help at the same time and serving them with good time management.”
Something you wish people knew about Dentistry with TLC: “Our doctors and staff are not here to just work. We are in this field because we care and put excellent work into our care for people and dentistry.”
Advise you would give a person looking for a dentist: “Find a dentist and staff that cares about you and will make sure you get the best care. You will find that at TLC.”
What did you think about Dentistry with a Heart Day?: “I think it is a great thing to be able to give to those who truly need it and appreciate things done for them. We were all able to work well together under the heat and stress and our patients were great and very cooperative.”
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Number of years at TLC: 2
Most satisfying aspect of your job: “The most satisfying aspect of my job is being able to be a part of giving someone the smile they always wanted. When a person loves their smile, they show it off. That is very rewarding to me.”
Funniest dental incident at TLC: “I actually don’t remember this because I was sedated when I had my wisdom tooth extracted. One of the other assistants, Renee, told me that when she was walking me to my car I kept asking, “Am I bleeding?” and I was very concerned that I could get some tea bags to slow the bleeding. In reality I had very little bleeding. I couldn’t believe I didn’t remember a thing because I was sedated!”
Most challenging aspect of your job: “The most challenging aspect of my job is trying to always know what the doctor wants or needs before she/he asks.”
Something you wish people knew about Dentistry with TLC: “I wish more people know about the great staff we have at Dentistry with TLC. I have been here for only one year and have made friendships that will last a lifetime. I truly believe we have the best group of people any place could ask for.”
Advice you would give a person looking for a dentist: “I would tell someone to ask other patients how they have been treated at their dental office; do patients enjoy their time there, are they listened to, comfortable, and is the care high quality? You can have all these things. An office like this does exist - it’s Dentistry with TLC.”
What did you think of Dentistry with a Heart Day?: “I could never explain the amazing feeling I got from being a part of Dentistry with a Heart. Knowing I could put a smile on someone’s face and knowing you are giving them a great service is more rewarding than words could describe.”
Anything else?: “Smile. It makes people wonder what you’ve been up to. –Snoopy”
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Number of years at TLC: 2
Most satisfying aspect of your job: “Being able to help others. When I schedule a patient with an emergency and then talk to them after they have been in to see the doctor. Patients really appreciate being able to get in on such short notice.”
Funniest dental incident at TLC: “When my husband (age 50) had to get his wisdom teeth out and he was on nitrous.”
Most challenging aspect of my job: “Multitasking - being on the phone, greeting a patient as they come in, and scheduling an appointment all at the same time.”
Something you which people knew about Dentistry with TLC: “We are very compassionate and we all love doing our jobs. The doctors are top-notch and we have the latest technology. Dentistry has changed so much. It’s not like it used to be.”
Advice you would give a person looking for a dentist: “Go with someone that makes you feel comfortable.
What did you think of Dentistry with A Heart Day?: “I was amazed at how many people came to the event, and I was happy to find out that we really helped them. It made me feel good and proud of where I work. I like being with people who care about others.”
Anything else?: “I love my job! ☺”
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Number of years at TLC: 1
Most satisfying aspect of your job: “I love working with people. I’ve been blessed in so many ways during my life and I don’t look at this as a job, but a way to help others in my community. I meet new people everyday. Not only are these people my patients, but they become my friends as well.”
Most challenging aspect of your job: “I like a challenge so I’m willing to except anything that comes my way. I think the most challenging aspect of my job has to be sharing the patients with the other assistants at TLC. I like to stay busy so I tend to assist with every patient I can. I know I need to share even though I don’t always want to! ☺”
Something you wish people knew about Dentistry with TLC: Here at Dentistry with TLC we strive to make each visit as stress-free and pleasant as possible. Our staff is willing to listen and do whatever it takes to treat any problem. The doctors are exceptional at all they do and will take extreme care of not only your mouth, but you as an individual. All the employees here give 110% to make our office the BEST in the area. I can assure you that Dentistry with TLC is the office for you.”
What did you think about Dentistry with a Heart Day?: “It was great to see so many people work so hard to help others in our community. I felt good helping out others and it made me feel great to see them leave with a smile on their faces.”
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Number of years at TLC: 10
Most satisfying aspect of your job: “Seeing how changing a person’s smile can change their lives, their confidence, self-esteem, etc. It’s an amazing transformation.
Funniest incident at TLC: “I love working on the little kids. It’s always fun watching their reactions when they get numb for the first time.”
Most challenging aspect of your job: “Getting patients to understand the importance of good oral hygiene and how it can affect their entire body.”
Something you wish people knew about Dentistry with TLC: “I wish people knew what a caring and dedicated staff we have. We have the latest dental technology and I hear people say everyday that it was the best experience they’ve ever had at a dentist. We strive to make our patients feel relaxed and comfortable.”
Advise you would give a person looking for a dentist: “My advise would be to find an office that you feel comfortable with, a staff that cares, and a dentist who treats you like family.”
What did you think about Dentistry with a Heart Day?: “Dentistry with a Heart Day was such a rewarding experience. It was nice to be able to help people in our community. So many people don’t have dental insurance and don’t know where to turn if they’re in pain. I’m glad we were able to help so many. I really hope we can do it again next year!”
Anything else?: “I’ve seen many changes over the years at TLC; many new technologies, new faces, new ideas. I’m excited about the way our office is growing and I look forward to caring for our patients for years to come.”
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Number of years at TLC: 2
Most satisfying aspect of your job: “Working with our awesome staff!”
Funniest dental incident at TLC: “Dr. Smith gave my son laughing gas when he had his wisdom teeth taken out. It made him act really funny. He even took pictures of himself while in the chair and he sent the pics to his friends on his cell phone.”
Most challenging aspect of your job: “Insurance companies. They seem to go out of their way to make helping patients a challenge.”
Something you wish people knew about dentistry: “It’s not the same old scary movie you’re used to. Today’s dentistry is modern, inviting and has great special effects.”
Advice you would give a person looking for a dentist: “Come give us a try. You will find everyone here to be welcoming and caring. We have a competent staff who truly takes your dental health to heart.”
What did you think of Dentistry with a Heart Day?: “Dentistry with a Heart Day was a rewarding experience. This was a wonderful opportunity to give back to our community. I felt we were satisfying a great need and I look forward to helping again.”
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Number of years at TLC: 2
Most satisfying aspect of your job: “To know that I am helping my patients understand the importance of dental hygiene and being able to work with them to create and keep a healthy smile.”
Funniest dental incident at TLC: “My conversations with the younger patients can be really funny, because it proves that kids really do say the darndest things.”
Most challenging aspect of your job: “The responsibility that I have to make sure that my patients get the best service and care every time they come to TLC.”
Something you wish people knew about Dentistry with TLC: “We offer our patients the most up to date procedures and products from a highly trained staff to provide the best options to our patients.”
Advice you would give a person looking for a dentist: “You should look for a dentist that is able to talk and explain procedures, discuss all options, provide quality care and be able to address your problems quickly and efficiently. You get this and more from Dentistry with TLC.”
What did you think about Dentistry with a Heart Day?: “I remember walking in to work that day seeing a lot of people under the tent ready to be seen, some of them with frowns and holding their jaws in pain. Throughout the day the patients became relaxed, made friends and talked with others, and as they left they had smiles on their faces. I met a lot of new friends that day and am blessed that I was able to help them smile.”
Anything else?: “I decided I wanted to be a dental hygienist in high school. I love to work with people and meet new patients. I enjoy working with them to protect their smile.”
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Number of years at TLC: 7
Most satisfying aspect of your job: “Helping patients get the financing they need in order to get needed dental work done (i.e. being able to save a tooth rather than having it pulled because of cost)”
Funniest dental incident at TLC: “Once Dr. Crocker was sawing on the shelves in our records room. The wall he was working on is right next to the reception area. The patients waiting to be seen were wide-eyed, thinking that the sound was that of a dentist drilling on a patient! Our receptionist explained what was going on… to the patient’s relief.”
Most challenging aspect of your job: “Getting the insurance companies to pay as they should, and in a timely fashion.”
Something you wish people knew about Dentistry with TLC: That dentistry has changed a LOT in the last few years. Many people fear the dentist because of bad experiences in the past. However, Dr. Smith, Dr. Moody and Dr. Parker are trained on the latest techniques which make dentistry much easier for the patient. Also, we will work with you on financial arrangements to get your dental work done. We have financing options so you don’t have to pay for everything up front!
Advice you would give a person looking for a dentist: Come to TLC and get the free work-up. You’ll be surprised at how helpful and friendly our staff is. We will work with you to meet your dental needs.
What did you think about Dentistry with a Heart Day?: “It was enjoyable to help people get the dentistry they needed at no cost. Despite the heat outside and long waiting times, everyone was pleasant and very appreciative. I even received hugs and handshakes from several patients on their way out. It was an honor to be a part of this service.”
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Number of years at TLC: 2
Most satisfying aspect of your job: “Being able to make a difference in the smile of each one of our patients.”
Most challenging aspect of your job: “The most challenging part of my job is being able to try to help as many people as I can every day.”
Something you wish people knew about Dentistry with TLC: We are a one-stop dental office. We have the best staff.”
Advice you would give a person looking for a dentist: “I would look for a dentist who does just about everything. There’s no sense in having to be referred to a different dentist.”
What did you think of Dentistry with a Heart Day?: “It was great to see the smiles of those that we helped. To know that we made a difference in their lives, that’s what this day was all about.”
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Number of years at TLC: 18 years
Most satisfying aspect of your job: “The most satisfying aspect of my job is helping people. I have met so many wonderful patients over the years.”
Funniest dental incident at TLC: “I was assisting with a child on laughing gas. He said, “I don’t feel any different.” I couldn’t understand why because I was starting to feel very goofy. Then I realized that the hose was disconnected and the gas was coming right at me rather than to him.”
Most challenging aspect of your job: “Not being able to help everyone.”
Something you wish people knew about dentistry: “Dentistry has come a long way in the last few years. It doesn’t have to hurt.”
Advice you would give a person looking for a dentist: “Find a dentist that listens and who is capable of doing everything you need done.”
What did you think of Dentistry with a Heart Day?: “Dentistry with a Heart Day was a great experience. Being able to help people in need was so rewarding. My teenage daughter, Carli, was also a volunteer and she said she was so happy to help do something good for other people. I really appreciate Dr. Smith and Travis for organizing Dentistry with a Heart Day, allowing our staff to give back to the community.”
Anything else?: “Dentistry with TLC is a great place to work. Everyone is like family. We try to treat our patients the way we would want to be treated.”
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Number of years at TLC: 1
Most satisfying aspect of your job: “Meeting and talking to all of our patients.”
Something you wish people knew about dentistry: “The importance of regular visits to the dentist.”
Advice you would give a person looking for a dentist: “Choose a practice like Dentistry with TLC that has the newest technology and advances in dental care.”
What did you think of Dentistry with a Heart Day?: “I think it was great to be able to offer free dental care to those in need. Everyone I spoke with that day said how much they appreciated this opportunity. Some were able to get help for a specific need; others were made aware of a wider range of possible problems. In addition, we raised money for a worthy charity (KB Hoops). What a day!!”
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Years worked at TLC: 1
Most satisfying aspect of your job: “I love being a part of a very important team. I feel my job is an important contribution to the dental office.”
Funniest dental incident at TLC: “I get a kick out of watching Dr. Parker after he has done an extraction. His enthusiasm is remarkable.”
Most challenging aspect of your job: “Learning the names of all the dental instruments and what they are used for. Making sure all instruments are promptly sterilized and ready for the next procedure.”
Something you wish people knew about Dentistry with TLC: “I wish people knew how compassionate our staff members are about their jobs. The staff is exceptional!”
Advise you would give a person looking for a dentist: “I would highly recommend any dentist in our office. Our dentists show an amazing amount of compassion to each patient. They go to great lengths to ensure a pleasant experience at the dentist office.”
What did you think about Dentistry with a Heart Day?: “I was very happy to be a part of Dentistry with a Heart Day. It felt great to be involved in such a wonderful event. This community is very lucky to have Dentistry with TLC!”
Anything else?: “I feel very fortunate to be a part of the Dentistry with TLC family.”
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Number of years at TLC: 4
Most satisfying aspect of your job: “Meeting and helping patients.”
Most challenging aspect of your job: “Working with dental insurance companies.”
Something you wish people knew about Dentistry with TLC: “How nice everyone here is and how competent and professional the dentists and staff are.”
Advice you would give a person looking for a dentist: “Come to Dentistry with TLC.”
What did you think about Dentistry with a Heart Day: “I felt good helping people and it was very rewarding talking to patients and hearing how we helped them and what a blessing it was for them.”
